At Gamer Store (gamerstore.uk), we offer both digital and physical products. Here’s what you need to know about how we handle shipping and delivery.

Digital Orders

Digital items (game keys, downloadable content, magazines) are delivered by email immediately after successful payment. Please check your spam/junk folder if you don’t receive your digital order within 10–15 minutes.

Physical Product Shipping

For any physical items, such as gaming accessories, merchandise, or collector’s editions:

• UK Standard Shipping: 2–5 business days
• International Shipping: 7–14 business days
• Tracked delivery is used when available, and tracking details will be sent via email.

Shipping Charges

Shipping costs will be calculated at checkout. Digital products are not subject to any shipping fees.

Delivery Issues

If you receive the wrong item or your delivery is damaged, please contact us within 7 days of receiving the package at [email protected]. Include your order number and photos if applicable.

We’re committed to delivering your order quickly, safely, and accurately. Let us know if anything goes wrong — we’ll make it right.