Shipping Policy
At gamerstore.uk, we strive to deliver your orders quickly and reliably. Please take a moment to review our shipping policies below.
1. Shipping Locations
We currently deliver to:
- All regions within the United Kingdom
- Selected international countries (available options will appear at checkout)
If your country is not listed, please contact us before placing your order.
2. Order Processing Time
Orders are typically processed within 1 to 2 business days, excluding weekends and holidays. Orders placed after 3 PM will be handled on the next business day.
3. Delivery Times & Methods
Within the UK:
- Standard shipping usually takes 2 to 5 business days.
- Express shipping is available for an additional charge and generally delivers within 1 to 2 business days.
International shipping: Delivery times depend on destination but typically range between 7 and 14 business days. Please note that delivery times can vary during busy periods or due to external factors.
4. Shipping Costs
Shipping charges are calculated at checkout based on the selected delivery method and destination. Free shipping promotions may apply to qualifying orders—please check our latest offers.
5. Order Tracking
Once your order has shipped, you will receive an email containing tracking information when available.
6. Customs and Import Fees
International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
7. Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us immediately at [email protected]. We will assist you with claims, replacements, or refunds as necessary.
8. Shipping Address Accuracy
Please ensure your shipping address is correct and complete at checkout. We are not responsible for delivery issues resulting from incorrect or incomplete address details.
9. Contact Us
For any shipping-related questions, please get in touch:
📧 Email: [email protected]
📞 Phone: +44 162 343 1993